For specific department complaints, please contact the Clinic Coordinator by calling our main line at (573) 635-JCMG and asking for the division.

To report a complaint or grievance, you can contact:
Director of Population Health & Medical Services – Ron Rockwood
1241 W. Stadium Blvd.
Jefferson City, MO 65109
(573) 635-5264

You may also contact:
Accreditation Association for Ambulatory Health Care, Inc.
5250 Old Orchard Road, Suite 200
Skokle, IL 60077
(847) 853-6060

You may also contact:
Missouri Department of Health and Senior Services
PO Box 570
Jefferson City, MO 65102
(573) 751-6400

All Medicare beneficiaries may also file a complaint or grievance with the Medicare Beneficiary Ombudsman. Visit the Ombudsman’s web page on the web:
www.cms.hhs.gov/center/ombudsman.asp
1-800-MEDICARE (633-4227); TTY 1-877-486-2048