JCMG is in-network with all regional Anthem plans | Insurance Plans

JCMG Physicians Receive Hero Awards for Excellence in Patient Experience

Jefferson City Medical Group (JCMG) physicians Dr. Alfred Johnson and Dr. Kaitlin Saucier recently received the renowned United Healthcare Hero Award for their exceptional patient care. This award recognizes providers who have achieved high patient satisfaction ratings, as measured by surveys conducted by UnitedHealthcare.

The three standards that healthcare professionals must meet or exceed to be eligible include: a minimum of 93% in the “Getting Needed Care” category, 90% in “Care Coordination,” and a minimum of 61% in “Doctor-patient Conversations”. The Hero Award celebrates healthcare professionals who consistently provide these high-quality experiences.

Out of the 4,913 healthcare providers in the state of Missouri who were included in this survey, only 131 were recognized with a Hero Award. JCMG is pleased to have two of the 2.7% of providers who have achieved this level of success in patient care. An outstanding patient experience is a collaborative effort, and this recognition is a testament to the level of care that Dr. Johnson, Dr. Saucier, and their clinical teams provide their patients every day. This award reflects the exceptional care that JCMG patients can expect when they choose to visit our clinics.

Dr. Johnson provides non-surgical comprehensive care for patients of all ages at JCMG Family Medicine and JCMG Pediatrics. A winner of multiple City’s Best Doctor awards, Dr. Johnson is passionate about building lasting relationships focused on care for his patients and their families.

Dr. Saucier is a primary care physician with JCMG Family Medicine, enthusiastic about promoting disease prevention, health maintenance, and patient education, diagnosing and treating acute and chronic illnesses.


For media inquiries, please contact:
Ilana Holland, MBA
Jefferson City Medical Group, Director of Marketing and Communications
573-556-5762 | iholland@jcmg.org